POLICIES

Packages/Punch Pass

1. All Packages/Punch Passes shall remain valid for a period of 12 months from the date of purchase. Occasionally, special promotions may be offered on Packages/Punch Passes with a shorter expiry period of 3-6 months.

2. We regret to inform that we are unable to provide refunds for memberships or punch passes.

3. In the event of an injury or any health condition that may impact your ability to move, please reach out to us immediately, to allow us to extend the Package to give you more time to recover.

4. By making a purchase, you acknowledge and agree to abide by our expiry date policy.

5. If you have any questions, then please reach out to us at the email listed.

Auto Renew Memberships

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1. Activation: All unlimited memberships will be activated on the day of purchase.

2. Refund Policy: All MOVI Memberships, Packages, and Gift Certificates are non-refundable.

3. Membership Validity: One-month unlimited memberships are valid for a 30-day period from the date of purchase.

4. Cancellation Policy: 12-Month Unlimited Memberships cannot be cancelled prior to the 12-month timeline. In the event of a Health Emergency/or after completing 6 months if you wish to pause/freeze for a month, please submit an email request at least 15 days prior to the next scheduled payment.

5. Acknowledgment: By making a purchase, you acknowledge and agree to abide by our expiry date policy.

Cancellation and No Shows

Late Cancellations

Customers can cancel their attendance and get a credit if they make it before the cancellation cut-off period of 2 hours prior to the scheduled class time. Tickets purchased using pre-paid/class packages or usage-limited subscriptions will be automatically added back to their package or usage limit. Other purchases will be returned as credits to the customer's account.

Auto renew members gets 4 late cancellations waived per month & Unlimited Membership Holders gets 3 late cancellations waived per month.

An automatic charge of $5 will occur 24 hours after the missed class if these conditions are not met.

Punch Pass holders will loose their credit associated with the class.

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No Shows

Auto renew members gets 1  waived per month & Unlimited Membership Holders gets 1 waived per month.

An automatic charge of $10 will occur 24 hours after the missed class if these conditions are not met.

Punch Pass holders will loose their credit associated with the class.

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Meta Ads and Social Media​

MOVI YOGA AND DANCE FITNESS LTD Privacy Policy – Meta Lead Generation

This Privacy Policy explains how  MOVI YOGA AND DANCE FITNESS LTD("we," "us," or "our") collects, uses, and protects personal information obtained through Meta Lead Generation Ads (including Facebook and Instagram lead forms). We are committed to protecting your privacy and ensuring your personal information is handled responsibly.

1. Information We Collect

When you submit a lead form through our Meta Lead Generation Ad, we may collect the following personal information:

Contact Information:

Full Name

Email Address

Phone Number 

Other Information:

Any additional information you voluntarily provide in the lead form, such as your experience with yoga, fitness goals, or specific interests.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Respond to Your Inquiry: To contact you regarding your interest in our yoga studio, classes, workshops, or other services.

To Provide Information: To send you information about our studio, schedule, pricing, promotions, and other relevant updates.

To Personalize Your Experience: To tailor our communication and offers to your specific needs and preferences.

For Internal Use: To improve our marketing efforts, track campaign performance, and analyze user engagement.

To Comply with Legal Obligations: As necessary to comply with applicable laws and regulations.

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with the following third parties only for the purposes stated below:

Our Service Providers (Momence): We may engage trusted third-party service providers (e.g., email marketing platforms) to assist us in communicating with you and managing your information. These providers are contractually obligated to maintain the confidentiality of your information.

Meta Platforms (Facebook & Instagram): We may use Meta's platform for advertising and analytics purposes. Please refer to Meta's own privacy policies to understand their data handling practices.

Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

4. Your Choices

You have the following choices regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.

Correction: You can request to correct any inaccuracies in your personal information.

Deletion: You can request to have your personal information deleted, subject to certain legal restrictions.

Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

Withdraw Consent: If we have relied on your consent to collect or process your information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Secure storage of your data.

Limiting access to your information to authorized personnel only.

Using secure communication channels.

Regularly reviewing our security practices.

However, please be aware that no method of data transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

MOVI YOGA AND DANCE FITNESS LTD, Moncton, New Brunswick, EMAIL: Movi.movement2022@gmail.com

9. Legal Compliance New Brunswick

The Consumer Protection Act, administered by the Financial and Consumer Services Commission (FCNB), will consolidate, update and elevate provincial consumer protection laws and protect New Brunswicker's by raising the standard for fair business practices, aligning New Brunswick with other Canadian jurisdictions. 

Date of Last Revision: Dec 26th 2025